FAQ

Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.

Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart. However, final shipping costs will be displayed on the Invoice you see before confirming your order.

Q: How do I measure for the correct height of my pedestal?
A: Pedestals are measured from the deck to the top of the swivel.

Q: How soon will my order ship?
A: We make every effort to ship your order within 3 to 5 business days.  Unless otherwise noted on the product detail.

Q: On the Springfield Marine Molded Chairs how do I know what my chair number is?   
A: On the bottom of the chair there is a rectangular area molded into the chair that says "Chair No. "

Q: Will my "Garelick" 2-7/8" seat mount fit on my "Springfield" 2-7/8" post?

A: Probably not.  We do not recommend using the different manufacture products together as they may not work properly.  

Q:  Can my power pedestal be re-charged?

A:  No, you would need to have the inner cylinder replaced or purchase a new pedestal.

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